Track account health
Your time is valuable. Identify which accounts need your attention the most.
EasyCSM helps you cut through the noise
Find downward trends before it's too late
You can only fix the problems you know about. Whether there's been a drop in use activation or slow feature rollout, EasyCSM can flag it for you
Create thresholds that trigger alerts
Control when and how often you're notified
Segment accounts by customizable filters
Looking at a single account's health is informative. However, you my find that looking at an entire cohort or group can provide a clearer picture.
Using segments built with custom fields, filter to see accounts from a specific group
Create a 360 view of your accounts
EasyCSM easily combines account conversations, tickets, and events to provide insight into how an account really feels about your product
One-click integration with third party sources
Use internal comments to take note of additional context from accounts