Generate reports that quantify results

Query your data with only a few clicks, then see visualizations in seconds.

Analyze customer success impact in detail

Product usage chart

Product usage insights

Slice and dice account statistics to explore them from all angles. Find similarities in your successful accounts.

  • View how often customers perform meaningful actions

  • Monitor growth of key cohorts, like power users

  • Compare current trends to previous results

Customer 360 view

Customer 360 degree view

Connect with your CRM, helpdesk, messaging platforms, analytics tools, and even your homegrown systems to provide customer success managers a complete view of each account.

  • Understand how often users come back

  • Visualize feature stickiness

EasyCSM is built for B2B SaaS

The best SaaS companies are customer-driven. Join EasyCSM to create and optimize an experience that delights your customers.

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