It's like having customer success rep active 24/7 to help mitigate churn
Mitigate churn by dynamically offering a coupon
Give customers the option to pause their subscription instead of churning
Gather feedback on why customers are leaving
Customize the look of the offboarding flow to match your company's branding
EasyCSM is globally distributed to guarantee optimal performance for your customers
Copy + Paste
Add code snippets once; we'll handle the rest. Reach out if you need any help!
Save Developer Time
We automatically handle updating the offboarding code as you configure it in the dashboard
Fine tune your offboarding flow to mitigate churn using analytics and what people say.
Set up notifications for when a customer churns or even if they just contemplate churning
See if there are similarities in the customers that churn
Easily create reports to keep stakeholders informed
Implement and scale your customer success team