EasyCSM features

It's like having customer success rep active 24/7 to help mitigate churn

EasyCSM Lifecycle
one

Configure

Set up your offboarding flow and customize the branding to fit your company.

Design
Coupons

Coupons

Mitigate churn by dynamically offering a coupon

Pause Subscriptions

Pause Subscriptions

Give customers the option to pause their subscription instead of churning

Customizable Surveys

Customizable Surveys

Gather feedback on why customers are leaving

Branding

Your Branding

Customize the look of the offboarding flow to match your company's branding

two

Copy code snippets

Copy and paste our code snippets into your app. We'll handle the rest.

Flow steps
Global Presence

Global Presence

EasyCSM is globally distributed to guarantee optimal performance for your customers

Copy + Paste

Copy + Paste

Add code snippets once; we'll handle the rest. Reach out if you need any help!

Save Developer Time

Save Developer Time

We automatically handle updating the offboarding code as you configure it in the dashboard

three

Monitor performance

Fine tune your offboarding flow to mitigate churn using analytics and what people say.

Charts
Alerts

Alerts

Set up notifications for when a customer churns or even if they just contemplate churning

Offboarding Trends

Offboarding Trends

See if there are similarities in the customers that churn

Reporting

Reporting

Easily create reports to keep stakeholders informed

Implement and scale your customer success team

Try EasyCSM for free for 14 days